When does the sale start?
The sale starts on Wednesday 20th November at 4pm Perth time/7pm Sydney time. SMS subscribers will get notified at 3.30pm for their early access! The website will be closed from 290 AWST while we get it all ready.
What will be on sale?
Everything! The whole store will be on sale, with discounts ranging from 15-40% off. We will also have some super special Black Friday Sale bundles with epic discounts.
How long will dispatch take?
Our small, but mighty, warehouse team will be working hard to dispatch orders as fast as they can. Please allow up to 10 business days for your order to be dispatched. If you need your order sooner, you will be able to select Priority Dispatch & Express Post at the checkout - this option allows you to jump the queue and have the order sent out sooner.
How much is shipping?
Standard Post within Australia is $11 or free on orders over $199. Express Post starts at $16 and is dependent on weight - price will be shown in the checkout. Priority Dispatch can be added on to Express Post for an additional $6 - this price will be shown in the checkout as well.
Do you ship internationally?
During the sale, we can only ship to the countries with shipping rates already set up (NZ, USA, Canada, Singapore and Malaysia). Unfortunately due to the volume of orders to process, we will be unable to provide shipping quotes to ship to any other country.
Can I collect my order?
Yes! Local pickup will be available from our Perth showroom in Wangara. Please wait until you have received your Pickup Ready email before coming to collect. If you turn up without that email, your order will not be ready.
We have limited storage space so pickups will be done in batches. We ask that once your order is ready, you collect as promptly as possible. If you need your collection order in a hurry, please email us at support@adventuresnacks.com.au and we can add on the $6 Priority Dispatch fee which will bump your order to the front of the queue.
Our showroom is also open on Saturday 23rd and 30th November 9am - 12pm for pickups and shopping in store. More info on our showroom can be found here.
Can I use a discount code?
No, sale prices will be as marked and no further discounts apply.
Can I use my loyalty points discount code?
No. Loyalty points vouchers apply to full priced items only so won't be available to use in the sale. You will still earn points though, to use at a later date.
I already placed an order, can the sale prices be backdated?
Unfortunately not. Sale prices apply only to new orders placed from 4pm AWST Wednesday 20 November.
Can I add something to my order or make a change?
Due to the large volume of orders we anticipate, and to ensure dispatch is as smooth as possible, we cannot guarantee we can add to or change orders. Stock will sell fast, so we would recommend placing a separate second order if there are additional items you would like. Orders cannot be combined, and will be sent separately.
Can I cancel my sale order?
All sales are considered final so please check your order and details before processing your payment. Our regular cancellation policy applies - please reach out via email to support@adventuresnacks.com.au and we will assist. Where an order is cancelled for a refund, a 10% admin/restocking fee will be deducted from the refund amount.
What happens if I order something that is on Pre-Order?
Orders containing pre-orders will be held until the pre-order items arrive and will be sent altogether. If you need some items sooner, please place separate orders.
The item I want is sold out. Will products be restocked during the sale?
Due to the nature of the sale, we expect some items to sell fast. We have stocked up as much as possible (restocks will be arriving up until the day the sale starts) but inevitably things will sell out. There are not likely to be restocks during the sale.
What does Final Sale on a product mean?
Some clearance items will be marked as Final Sale. No returns or exchanges can be made on these items so please choose carefully.
Can I use Afterpay in the sale?
Yes! Our regular minimum spend of $80 to use Afterpay applies.
When does the sale end?
The sale will end at 7am WST Tuesday 3 December. It will not be extended so please ensure to checkout prior to this time!
